EXPLANATION OF VEHICLES:
Customer should allow for a minimum of 45 minutes for the paperwork and
explanation of the vehicles at time of pick-up.
An Operations Manual is included in every vehicle.
PICK-UP / DROP-OFF:
All Vehicles are delivered clean (inside & out), with full Gasoline,
Propane and Water tanks.
The clients are advised to return the vehicle with the interior cleaned
and holding tanks dumped to avoid any cleaning- / dumping charges
($75.00 for dumping).
GASOLINE AND PROPANE:
The cost of propane, gasoline and oil are not included and Adventures on
Wheels does not assume responsibility for estimates of consumption. All
vehicles are delivered with full tanks and the customer is expected to
return the vehicle with full tanks or will be charged accordingly.
The customer is responsible for checking engine oil and coolant levels
at each refueling as well as reporting mechanical failures immediately.
Coolant refills and authorized repairs will be reimbursed upon return of
the vehicle and presentation of all receipts (see Mechanical Breakdown).
It is the driver's responsibility to operate the vehicle in a safe
manner and to exercise all caution possible.
Toll free emergency number 24 hours / 7 days a week. Customers may call
this number in case of an emergency, an accident or technical problems.
For repairs exceeding US$ 50.00 the customer must call the 24-hour toll
free telephone assistance to obtain proper authorization. Non-authorized
repairs exceeding US$ 50.00 will not be reimbursed. Receipts must
be presented for reimbursement. Customer will be held responsible for
mechanical damage due to negligence in operation and/or maintenance.
Customers are required to cooperate fully with Adventures on Wheels to
remedy any problem.
Defects on Radio/CD/Tape/TV/VCR/DVD,
Air Conditioning, Refrigerator, Generator, Awning, Slide-out and Cruise
Control are not considered a technical defect on the vehicle and there
is no refund.
IN THE EVENT OF AN ACCIDENT:
- The customer must obtain a local police report as provided by the
attending police officer investigating the accident. An accident
report form is supplied to the customer and is located in the vehicle
along with the registration- & insurance papers.
- Adventures on Wheels must be notified as soon as possible. A
full-written report along with the other party's name, address, phone
number, insurance information and driver's license number on the
supplied accident report form will be required upon return of the
- All documents relating to the accident must include a police
report- or identifying number.
- Insurance coverage may be void if the above instructions are not
It is the clients responsibility to report and pay for all
parking/traffic violations at check-in. Failing to report these
violations at drop off will cause a charge of an administrative fee of
up to $100.00 plus the fine (including all late charges) to the clients
If for any reason the booked vehicle should not be available, Adventures
on Wheels reserves the right to substitute a higher-rated vehicle at no
additional cost. Should a lower-rated vehicle be substituted, the
liability is limited to the refund of the gross rate difference of the
- Pets: Pets are not allowed.
- Smoking: Smoking is not allowed in any vehicle. A fee of US$350.00
for cleaning / deodorizing applies.
- Death Valley: Traveling into Death
Valley is not permitted between June 15th and September 15th.
- Winterization: Vehicles are winterized
between November 1st. and March 31st., depending on the pick-up
location. It is not possible to use the water-/waste systems during
this time or when outside temperatures are below freezing!
- Other: Private-, gravel-, dirt- or
logging roads and other non-public roads, beaches, etc. are
Adventures on Wheels will hold
the customer fully responsible for accidents or mechanical breakdowns
occurring in a travel restricted area!